Comment from Karen , Stewart

Karen StewartOpposeIndividual
Summary: Karen Stewart, a member-owner of Piedmont Advantage Credit Union, opposes the merger with Truliant Federal Credit Union. She argues that the merger would destroy the credit union's historical identity and create significant personal stress and disruption to her established routine as an autistic individual.
07-08-26 National Credit Union Administration Office of Credit Union Resources and Expansion (CURE) 1775 Duke Street Alexandria, VA 22314-3428 RE: Member Objection to the Proposed Merger of Piedmont Advantage Credit Union into Truliant Federal Credit Union To Whom It May Concern, I am writing as a member-owner of Piedmont Advantage Credit Union (PACU) to formally register my strong objection to the proposed merger with Truliant Federal Credit Union. I have already cast my ballot to vote "Do Not Approve" regarding this proposal. Piedmont Advantage Credit Union holds a significant, irreplaceable value to me and my family. My mother (Kathern Arizona Cox) worked as a reservation agent for Piedmont Airlines, the very company-that founded this credit union in 1949 to serve its workers. Keeping my money at PACU is a deeply meaningful way for me to honor her legacy and support an independent institution built on those historic local roots. Additionally, as an autistic individual, routine, predictability, and familiarity are incredibly important to my daily life and mental well-being. I have established a comfortable, reliable routine with PACU. I know exactly how to navigate their services, and the staff understands my needs. Forcing a merger means forcing me through an overwhelming transition. I would have to navigate entirely new banking systems, different mobile apps, unfamiliar branch layouts, and new staff. If the merger goes through, the disruption to my established routine will force me to leave and look for another financial institution entirely, which causes further unnecessary stress and anxiety. A merger with a much larger institution like Truliant completely dismantles the unique culture, historical identity, and personalized, accessible service that PACU provides. I urge the NCUA to thoroughly review the negative impact this merger will have on members who rely on PACU for its community heritage, stability, and accessible environment. Please include this letter in the official member comment record for this merger proposal. Thank you for your time, review, and consideration of the member-owners' voices. Sincerely, Karen Stewart

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