Anonymous Comment
Anonymous AnonymousSupportIndividual
Summary: The commenter, representing a credit union, provides specific feedback on streamlining data collection by identifying redundant questions in the Profile and suggesting ways to simplify loan classifications. They advocate for reduced reporting burdens, more accurate burden estimates based on asset size, and the creation of a centralized FAQ to improve clarity.
1. What specific areas of the Call Report, Corporate Call Report, and Profile forms do you find challenging to complete? Please describe the nature of those challenges.
- The profile asks a lot of detailed questions, are they all needed? Example branch hours, etc.
2. For credit unions that use manual processes to gather and input into the NCUA's electronic Call Report, Corporate Call Report, and Profile systems, is there software available, from core system vendor(s) or elsewhere, to increase automation and efficiency? If so, what are the hurdles, if any, to utilizing such software?
- Commercial loan classifications criteria make it time consuming to classify loans each quarter. ($50K loan balance aggregation, 1-4 family exclusion, secured by shares, etc.) Is there a way to make this less convoluted?
- In aggregating data from multiple systems/subservicer/etc. we need to map their data to the Call Report fields.
6. Are there any items on the Call Report, Corporate Call Report, and Profile that could be removed from collection?
- The Profile asked a lot of detailed questions, is there an opportunity to reduce the amount of information. For example,
- Branches and their hours
- The number of contacts that need to be reported
- Vendors used for various systems
- Number of online users
7. Can the Call Report, Corporate Call Report, and Profile instructions be improved? If so, what improvements (overall and specific to individual items/schedules) would improve clarity and reduce the reporting burden?
- Can a Frequently Asked Questions (FAQ) and responses be published? This would be questions out to the respective Examiners aggregated together for other CU’s awareness.
8. Are the burden estimates for the Call Report, Corporate Call Report, and Profile accurate? If not, what changes would you suggest to the burden estimate?
- The burden of 4 hours to complete is very low. Maybe break out by asset size for more accurate estimates.
- For a larger size CU, compiling data, management review, and submitting easily takes the entire department working a full week. Estimate between 150-200 working hours.
10. What specific information collected on the Call Report, Corporate Call Report, and Profile could be collected more efficiently? For example, by obtaining reports or data directly from other sources.
- If asking for detailed information such as the investment/shares schedules, automatically pull those totals to the Balance Sheet. This would eliminate rounding issues as these data points are reported to nearest dollar.